Service Cloud

How we helped Summit Solar in saving more than $125,000 with automation of project management

company overview

  • Summit Solar leads the renewable energy sector, specializing in delivering cutting-edge solar solutions to promote sustainability
  • With a focus on a client-centric approach, Summit Solar tailors solar solutions to meet the unique needs and preferences of each customer
  • The company has incorporated innovative technologies into its solar solutions, ensuring efficiency, reliability, and a positive environmental impact

Location

Greenville, South Carolina

Industry

Renewable Energy Semiconductor Manufacturing

Employees

11-50
Working with SPAR since
Summit Solar

SPAR  by Numbers

1000

+

Completed Projects

15

Yrs

In the Industry

140

+

Metric 3

$100

m

Metric 3
1000
+
Completed Projects
20
+
Years in Business
6
+
Year Average Client Partnership
100
+
Technologies Supported

challenges

  • Issues in managing resources and schedules
  • Difficult to analyze and maintain the data using excel and paper-based systems
  • Large number of photos needed to be attached to each project which took hours
  • Management system for employee tracking and the customer database was required

solutions

  • An automated process was created for managing project stages and dependencies using Salesforce’s Service Cloud
  • We implemented Firstsource Solutions to manage Work Orders and schedule resources
  • Extended Field Service Lightning mobile app for photo uploads/tagging and updates to clients was provided

results

Summit Solar saved more than $125,000 and 1000+ work hours, and was able to scale its growth across multiple states.

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